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FAQs

Here are the answers to the questions we get asked most frequently.

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Appointments

Your doctor will call you on the number you provided at the time of booking your appointment.
We’ll switch to a phone call, and your doctor will call you.
Yes. Heydoc (the system we use) is secure. It uses a peer-to-peer connection and as such participants exchange media directly so that Media is encrypted end-to-end (E2E) using WebRTC security protocols.
  1. Upon booking, you will receive an email confirmation with a link to start the video consultation.
  2. We recommend that you click on this and confirm that it’s all working a few minutes before the start of your consultation.
  3. After you have clicked the "Start video consultation" link you will be led to the My Menopause Centre screen, and you’ll be able to see your appointment details. You can mute your microphone, turn your camera on/off and also change the screen to full-screen mode using the toggles at the bottom of the call.
  4. You’ll then be joined by your doctor and a box will then appear with your video where you can see your doctor.
  5. If you are unable to join the video call, it may depend on the internet browser you are using.
Please note that the video consultation feature is not compatible with Internet Explorer and Microsoft Edge.
Your doctor will email you a holistic menopause treatment plan outlining what you discussed during your consultation. This is usually sent within five working days. We will also email your GP a copy of your treatment plan unless you have said that you would prefer for your GP not to be contacted. If you have a complicated medical history, we may need to directly contact your GP, again with your permission. If you need blood tests, your doctor will discuss how the results will be shared with you during your consultation:
  • By email, from your doctor, where the results will be explained to you
  • In some circumstances, you may need another appointment to discuss them
We will contact you directly if there are serious abnormalities needing urgent medical attention. Your blood test results email will usually come at a different time to your treatment plan.
We would like to see you after three months if you have started HRT. This gives time for the HRT to work and for any side effects to settle. If you’d like to be seen before three months, then, of course, you can book an appointment at an earlier date. After the initial follow-up, we recommend an annual review. If you are prescribed testosterone you will need a follow-up appointment and blood test at three months and then 6 to 12 months thereafter to continue to get prescriptions.
To make the best use of our time together, please follow the instructions on your booking email to provide us with the following information, but don’t worry if you don’t have it all to hand:
  • Your blood pressure – you can check this with a calibrated home monitor, or visit your local pharmacy or GP practice
  • Your height and weight – so we can calculate your Body Mass Index (BMI)
  • A list of any HRT treatments you’ve already tried
  • Your medical history*
  • A brief family history of medical problems – particularly breast and ovarian cancer, heart disease, stroke, blood clots, and osteoporosis
  • A full list of medication you are currently taking
  • Your ID
*If you have a complicated medical history (for example previous blood clots, heart disease, autoimmune disease) or have had treatment for cancer, it’s sometimes necessary to see letters outlining the exact details of your medical issues. It’s helpful to have any information you have to hand if you have it. It may be that we need to write to your GP or consultant asking for this information (with your permission) to help us make the best-informed decision about treatment.
Please email us at hello@mymenopausecentre.com or call us on 0333 444 1067 during office hours (9am-5pm, Monday to Friday). As we are a very busy clinic any request we receive to reschedule a consultation will automatically result in the cancellation of the original one. This allows us to make these consultation slots available for patients on our waiting list. Please note that if you would like to reschedule or cancel your appointment we have a 72-hour cancellation policy. This means that cancellations or changes made prior to this will not be charged. If any cancellations or changes are made with less than 72 hours’ notice, the full consultation fee will be charged.
Full details on the costs of a consultation from one of the doctors in our menopause clinic are here.
No, we will not save your ID.
Please bring photo ID from the following list, and your doctor will check this at the beginning of your appointment. Acceptable forms of photo ID are:
  • Passport
  • Driving licence/Provisional driving licence
  • UK Disabled Driver card
  • Military ID card
  • Police Warrant card
This information helps us confirm your identity and your appointment cannot proceed without showing this proof.
As your patient notes can be accessed by all of our doctors, you don’t need to see the same doctor you saw last time, although many patients prefer to do so. If your previous doctor is unavailable at a time that suits you, you can safely book with any of our other practitioners.
Immediately after booking your appointment, you will receive a confirmation email. This email will contain:
  • A link to a pre-appointment questionnaire (for new patients only)
  • A link to start the video consultation
You can learn more about your treatment journey here.
The cost of your menopause treatment is not generally covered by private medical insurance, but it’s worth checking with your insurance company.
In order for an appointment to go ahead, a patient's principle primary residence must be in the UK (the Channel Islands or the Isle of Man).  We will ask you to confirm this as part of our medical questionnaire.
You do not need a referral letter from your GP or another doctor. If you have any letters or blood test results from previous, relevant medical consultations then please have them ready for your consultation.
At My Menopause Centre you can have a face-to-face consultation with a doctor, or via a video link, or by phone.
In the event that you can’t find an appointment time that suits you, or we are fully booked, then please either email us at hello@mymenopausecentre.com or call us during office hours (9am to 5pm) on 0333 444 1067 and we will endeavour to find a time to see you as soon as we can.
All of the doctors working at My Menopause Centre have been trained in general practice or gynaecology. All have a particular interest in the menopause and are very experienced in managing the menopause. See more on our team of doctors and their qualifications here.  
You book a consultation by visiting our website and clicking on the 'book appointment' button on the homepage or here. You can then enter your details, choose your preferred time, and pay for the appointment, after which you will receive an email confirming the appointment and explaining what you will need for it.
We treat women over the age of 30 who are going through the menopause transition (perimenopause, menopause and postmenopause). Our doctors can help with:
  • Symptoms of the perimenopause, menopause, and postmenopause
  • Menopause as a result of surgery or cancer treatment
  • Premature menopause (premature ovarian insufficiency - POI)
  • Vaginal symptoms related to the menopause
  • Menopause sexual dysfunction
You can request an interpreter for your consultation, whether it's via video or telephone. To request an interpreter in your preferred language, call our Patient Liaison Team on 0333 444 1067 (we’re open Monday-Friday, 9am-5pm). Tell them your preferred language and they’ll organise your consultation with an interpreter over a 3-way phone or video call. The costs for this service vary, but typically range from £2.60 per minute for telephone or £300-500 (plus VAT) per session for a video call. We have access to interpreters through Atlas Translations who can relay conversations between you and our doctors in over 200 languages and dialects.
You can request to have your consultation conducted using British Sign Language (BSL).   Atlas Translations provides an in-consultation BSL interpreting service between you and your doctor.  Request a BSL video call by calling our Patient Liaison Team on 0333 444 1067 (we’re open Monday-Friday, 9am-5pm).  The cost for this service is £500 (plus VAT).

Blood tests

Click here to see what the different types of blood tests cost.
The results will be available 5-7 working days after your blood test. Your doctor will discuss how the results will be shared with you during your consultation:
  • By email, from your doctor, where the results will be explained to you
  • In some circumstances, you may need another appointment to discuss them
If a follow-up consultation is needed, this should be booked by you immediately. We will contact you directly if there are serious abnormalities needing urgent medical attention.
If a blood test is recommended by your doctor, they will arrange this for you with Medichecks.
  • During your appointment, you and your doctor discuss whether you’d prefer to self-administer, have a nurse come to your home or have the blood test taken at a location near you.
  • After your consultation we will send you an email requesting payment and, once payment has been confirmed for the blood test, Medichecks will be in touch with you to make the necessary arrangements
Your doctor will discuss whether blood tests will be helpful for you during the consultation. For example, blood tests can be useful in helping to diagnose the menopause if you are under 45 and they are also an essential tool for some of our hormone therapy treatment options.

HRT (Hormone Replacement Therapy)

As you can see, there’s a wide range of options available when it comes to HRT, so understanding the types, benefits, risks and what’s best for you can feel like a bit of a minefield at first. What’s most important is finding the right solutions for you and your situation. That’s where a chat with an expert can be really worthwhile. To talk to a friendly, knowledgeable menopause expert, book a consultation with one of our doctors.
If you have been advised not to take HRT, or don’t want to, antidepressants are one of the alternatives to HRT. Antidepressants can be an important part of treatment if you suffer clinical depression or anxiety that is made worse by the menopause. They can lift your mood, help you sleep, and reduce your anxiety. They may also help hot flushes, although HRT is a more effective treatment. While very useful for many, antidepressants can have side effects such as feeling shaky, anxious, nauseous, indigestion, poor sleep, and a reduction in libido. Always read the leaflet. MIND has more information on anti-depressants here.
There is no right answer to the question about how long to take HRT for, and there is no arbitrary age cut-off. The benefits and risks will differ for every woman as they enter their 60s and beyond. That’s why it’s essential that you speak to a healthcare professional experienced in treating the menopause and in prescribing HRT - menopause management is not one size fits all!

Benefits

HRT is effective in treating the symptoms of the menopause – important when around 5% of women continue to experience symptoms of the menopause for 15 years and longer. In other words, well into their 60s. HRT is also beneficial in preventing osteoporosis and continuing the prevention of heart disease (if HRT was started early in the menopause.)
  • If HRT is started within 10 years of the menopause or before the age of 60, there is evidence that it reduces the risk of heart disease.
  • If HRT is started after the age of 60 or after 10 years, the evidence we have suggests that there should not be a significant increase in the risk of heart disease.
  • However, there is also evidence suggesting that starting older oral forms of HRT in older age may increase risks - particularly stroke. It's always best to discuss your case and your risk factors for heart disease with a doctor.

Risks

The main risks of using HRT to consider are the increase in the risk of breast cancer diagnosis and the increased risk of blood clots and stroke. The risk of breast cancer increases with age and with the length of time you take HRT. (Other breast cancer risk factors include your weight, your alcohol intake, and whether you smoke. Regular exercise can reduce the risk). If you have had a hysterectomy, you only need oestrogen-only HRT. This is associated with a lower risk of breast cancer than combined HRT containing oestrogen and progestogen, though the risk of breast cancer is also likely to increase with time if you take oestrogen-only HRT. If you have a womb, you need to take a progestogen to reduce your risk of cancer of the womb. If you need to take a progestogen, taking Utrogestan with oestradiol, or taking Femoston oral HRT (which contains oestradiol and dydrogesterone) are likely to have a lower risk of breast cancer than synthetic alternative forms of HRT containing norethisterone. Utrogestan, Femoston™, and the Mirena have never gone head-to-head in trials. The amount of progestogen released into the body from the Mirena is low but not zero. The risk of blood clots – for example, in the leg (deep vein thrombosis), lungs (pulmonary embolism), or brain (stroke) - increases with age. HRT tablets increase the risk further. Having the oestradiol through the skin in the form of a patch, gel or spray will not further increase the risk. If you need to take a progestogen, Utrogestan and the Mirena should not significantly affect the risk of blood clotting. Older synthetic progestogens – such as norethisterone – do. So, heading into your 60s, it's safer to switch to transdermal oestradiol plus Utrogestan or the Mirena. Studies have suggested that the risk of ovarian cancer diagnosis increases by a small amount, year on year, though there is no evidence that HRT actually causes this [Beral V, Million Women Study C, Bull D, Green J, Reeves G. Ovarian cancer and hormone replacement therapy in the Million Women Study. Lancet. (2007) 369:1703–10.]
There are some medical conditions where HRT may be too risky. We can’t list all the medical conditions here, but they include uncontrolled high blood pressure, active liver disease, active medical conditions where the risk of blood clotting is very high, after certain (but not all) cancers, where you have abnormal vaginal bleeding that has not been investigated. The benefits and risks of HRT are different for everybody, and it is important that you talk through your situation with a menopause specialist. It’s also important to discuss your medical history in full before thinking about starting HRT.
Oral HRT (oestrogen in tablet form) can increase the risk of blood clots in blood vessels, such as deep vein thrombosis in the legs and pulmonary embolism in the lungs. By contrast, oestrogen taken through the skin (transdermal oestrogen) in the form of patches, gels, and sprays does not carry these same risks. Some of the older synthetic types of progestogen can also increase the risk of blood clots by a small amount. Of course, you may already be at risk of blood clots if you smoke, are overweight or have had a blood clot in the past. If this is the case, transdermal HRT should not add to your risk. As with the risk of blood clots, HRT tablets increase the risk of stroke. Taking oestrogen through the skin at normal doses does not carry the same risk. The risk of stroke increases as you get older, so for younger, healthy women, the blood clot risk for HRT is low.
If you choose not to take HRT, you may experience many of the symptoms of menopause. Remember, not all women experience every kind of symptom and some women ‘sail through’ menopause with hardly any symptoms at all. For some women, menopause symptoms are mildly inconvenient, for others they can be quite debilitating. Many menopause symptoms are not a risk to your health – such as hot flushes and forgetfulness. But there are more significant risks too, such as a loss of bone density leading to osteoporosis and an increase in risk of heart disease after the menopause. You may also experience changes to your libido and sexual response, such as vaginal dryness and reduced sex drive. There are many non-hormonal options to help though.
The media often focuses heavily on HRT risks, yet the reality of the scientific data shows that the risks are very low for most women. The risks of HRT vary from woman to woman and the type they take. The following factors can affect your long-term health and may affect the risks of HRT for you:
  • Your age
  • Your weight
  • Whether you smoke
  • How much alcohol you drink
  • Other existing medical conditions
  • Your family history.
It’s essential that HRT is tailored to suit you by an experienced healthcare professional, as menopause management is not one-size-fits-all. A healthy diet and regular exercise will help you reduce the risks and reap the maximum benefit from HRT. Read our article on HRT for more detail on the following risks of HRT: breast cancer, other cancers, blood clots, stroke, and gallbladder disease.
There is evidence to suggest that the risk of bowel cancer is reduced in women who take HRT. HRT may protect against or help osteoarthritis, and joint pains can improve along with glucose control in type 2 diabetes.
The evidence for HRT and the prevention of dementia is not clear. There is some evidence to suggest that HRT started early in the menopause may help prevent dementia. What is certain is that starting HRT when you’re under 60 will not increase the risk of dementia.
Heart disease is important. Women worry most about dying from breast cancer, but in actual fact, more women die of heart disease. This in no way diminishes the importance of breast cancer, but it does highlight how important it is to be aware of heart disease too. There’s a lot of conflicting and sometimes worrying advice on the internet connecting HRT with heart disease. Here’s what we know for certain:
  • If HRT is started within ten years of the menopause or before the age of 60, HRT can help prevent cardiovascular disease and reduce the risk of dying from cardiovascular disease. So, even if you have risk factors for cardiovascular disease like high blood pressure or high cholesterol, it doesn’t mean that you can’t take HRT.
  • If you start HRT more than ten years after the menopause – HRT may not prevent heart disease, but there is no evidence of an increase in cardiovascular illnesses, such as heart attacks or strokes.
HRT replaces the oestrogen in your body. This helps keep your bones healthy, reducing your risk of osteoporosis and preventing fractures. HRT is the most important way to prevent and treat osteoporosis in women with premature ovarian insufficiency (POI) and menopausal women below 60 years of age, particularly those experiencing symptoms of the menopause.
For most women, HRT consists of two hormones – oestrogen and a progestogen. Testosterone can also be an option. Oestrogen is needed to manage most menopause symptoms. If you still have a womb (you have not had a hysterectomy) and take oestrogen by itself, this can thicken the lining of your womb, increasing your risk of womb cancer. The progestogen hormone is there to protect the lining of the womb. When considering hormones, there are two types of this HRT:
  • combined HRT contains oestrogen and a progestogen. This can be sequential or continuous.
  • oestrogen-only HRT.

1. Combined HRT

  • Sequential HRT – Oestrogen is taken every day, and the progestogen is taken for (usually) half of the month. HRT taken this way results in a monthly bleed.
  • Continuous combined HRT – So-called because the two hormones (oestrogen and progestogen) are taken together, daily. This approach results in no bleeding.

2. Oestrogen-only HRT

  • Oestrogen-only HRT – Most women who have had a hysterectomy don’t need the progestogen and will take what is known as oestrogen-only HRT.

Sequential HRT

If it’s less than 6-12 months since your last period, you’ll need to take sequential HRT. This means you’ll continue to have a (usually) monthly bleed. Most women take this type of HRT for around four years or until they reach 55 (whichever comes first). By 55, most women’s periods have stopped. Sequential HRT contains oestrogen and progestogen. You take oestrogen every single day, and the progestogen is taken with this for half of the month. This causes a withdrawal bleed rather like a period. Confusingly, medical professionals don’t refer to it as a period since the bleeding is a direct result of the hormones you’re taking. If you would prefer not to have a monthly bleed and it’s less than 6-12 months since your last period, you could opt to have a Mirena™ intrauterine system (coil) fitted and use this to protect the lining of the womb, alongside oestrogen. This contains a progestogen. Most women experience no or minimal bleeding with a Mirena™, which lasts for five years. It also provides contraception and is a great option if you’re experiencing heavy periods.

Continuous Combined HRT

If it’s around 12 months since your last period, you can start continuous combined HRT – with no bleed. With this version of HRT, you take oestrogen and a progestogen every day. However, if you begin this treatment too early in the menopause transition while still having periods, you may have irregular, frequent bleeding. A Mirena™ intrauterine system is also a good option here to protect the womb’s lining alongside oestrogen and to provide contraception if needed.

Oestrogen-only HRT

This HRT contains just oestrogen. You can take it if you have had a hysterectomy (you’ve had your womb removed). There are exceptions to this rule, though. Women who have had a hysterectomy for endometriosis may be advised to take a continuous combined HRT by their gynaecologist. If you have had a subtotal hysterectomy where the womb is removed, but the cervix is left behind, you may need to take combined HRT as some of the womb lining may remain. Again, you should be guided by your gynaecologist. If you have had an endometrial ablation procedure where the womb lining is removed – usually for heavy bleeding – you would still need to take combined HRT (oestrogen and progestogen).
Before the menopause, your ovaries produce three main types of hormones:
  • Oestrogens (for example, oestradiol)
  • Progestogens (for example, progesterone)
  • Androgens (for example, testosterone)
It’s the loss of oestrogens that results in most menopause symptoms. And while all women’s testosterone levels gradually decline from our 30s, this impacts some of us and not on others. You can find out more about testosterone here. Put simply, HRT aims to replace the declining levels of oestrogen that your ovaries used to make, and this, in turn, helps to reduce your menopause symptoms. It also has long-term health benefits, more crucial than ever as women’s life expectancy is increasing.
If you have a womb and take oestrogen-only HRT in a tablet, gel, spray or patch, the risk of cancer of the womb will increase. That’s why it’s important to take a progestogen alongside oestrogen or have an ‘in date’ Mirena™ coil (within five years) to protect your womb. If you use vaginal oestrogen, you don’t need to add a progestogen as the amount you absorb into your body is tiny. Some studies have shown a link between HRT and some types of ovarian cancer. The risk is very low. There is no evidence that taking HRT will increase your risk of dying from ovarian cancer.
Breast cancer is the risk that most concerns people in connection with HRT. What we know for certain is that:
  • Every woman has a different background risk of breast cancer before HRT is added into the equation. The lifetime risk of breast cancer is one in eight women.
  • Women worry most about dying from breast cancer, but in fact, far more women die of heart disease. This in no way diminishes the importance of breast cancer, but it highlights how important it is to be aware of heart disease.
The risk of breast cancer is likely to increase the longer you take HRT but is still low. This risk slowly reduces when you stop HRT. The longer you have been on it, the longer this ‘tailing off’ time may be. If you take body-identical progesterone (more on those below), some studies have shown that the risk of breast cancer is lower when compared with older, synthetic progestogens For more information on how different factors affect your risk of breast cancer, have a look at the summary results from the Women’s Health Initiative Study. It clearly shows that lifestyle factors, such as drinking alcohol and being overweight in particular, have a greater impact on your risk of breast cancer than taking HRT.

Oestrogen-only HRT

Studies show that after five years, there is little or no increase in the risk of breast cancer diagnosis in women who take oestrogen-only HRT. There is likely a very small increase in the risk of breast cancer year on year if you take oestrogen-only HRT.

Combined HRT

There’s a very small increase in the risk of being diagnosed with breast cancer if you take combined HRT (oestrogen and progestogen), but this doesn’t mean there is an increased risk of dying from breast cancer.

Sequential HRT

Sequential HRT is not quite as effective in protecting the womb as continuous combined HRT. This is why after four years, or when you reach 55 years of age (the age at which most women’s periods have stopped), your therapy should be switched to continuous combined HRT.
We often get asked whether HRT will delay the menopause. Some women believe that it just ‘presses pause’ on their symptoms, worrying that the symptoms will come roaring back as soon as they stop taking it. This isn’t what happens. If you are ‘programmed’ to experience menopause symptoms for, say, 10 years and take HRT for 7 years, you will probably experience 3 more years of symptoms if you decide to stop treatment. So, you will have avoided those years of symptoms altogether.
For most women, HRT is an effective way of managing menopause symptoms. It also provides long-term health benefits, reducing the risk of osteoporosis and, for many, heart disease.  The small risks of HRT are generally far outweighed by the benefits. HRT is an effective way of managing menopause symptoms, such as:
  • Hot flushes and night sweats
  • Low mood and anxiety
  • Brain fog and memory issues
  • Vaginal dryness
  • Painful sex
  • Loss of libido/sex drive
  • Bladder issues
  • Skin, tissue, and joint quality
  • Joint and muscle aches and pains
HRT can help the lesser-known symptoms too, although there may be less published evidence.
Premarin is a type of HRT derived from horse urine, so it’s ‘natural’ but contains several different types of oestrogen. Available in tablet form, it’s not commonly prescribed in the UK.
All of the HRT we prescribe is regulated and the oestrogen and progesterone usually available on the NHS. We don’t prescribe compounded bioidentical HRT.  Here’s a quick explanation of both:   Regulated bioidentical hormones (rBHRT)  These are derived from plants and are available on a standard, regulated prescription – they can be prescribed by our clinic or your GP/specialist in the NHS.  Compounded bioidentical hormones (cBHRT)  These are made by private clinics in a process known as compounding. Compounded bioidentical hormones are not regulated and not available on the NHS. They are marketed as precise duplicates of the hormones from your ovaries after blood test analysis. The hormone combination is then made up by a private pharmacy. These combinations do not follow the same regulations as conventional HRT and haven’t been through the same strict testing processes for effectiveness and safety. The blood tests and hormones are also very expensive – significantly more than the cost of private or NHS prescriptions. More expensive does not mean better. We don’t prescribe these. 
You may have come across the terms bioidentical and body identical hormones. They both refer to hormones that are biochemically the same as the hormones made by your ovaries. Bioidentical means that the hormone is the same as that made by your body. They are extracted from soy and yams. Estradiol, progesterone, and testosterone are all available in this format. Most of the HRT we prescribe is bio-identical, all of it is regulated, and the oestrogen and progesterone usually available on the NHS. We don’t prescribe compounded bioidentical HRT.
Absolutely. If you go through the menopause before you reach 40 – either spontaneously or as a result of medical or surgical treatment – it’s important to talk to your healthcare professional about HRT. Experiencing the menopause before reaching this age has significant health risks of its own, such as:
  • Cardiovascular disease
  • Osteoporosis
  • Loss of cognitive function
HRT can significantly decrease these risks, and it’s important to take it until you are 51, the average age for reaching the menopause in the UK. In case you’re concerned that it will mean you’ve been on HRT for years, it’s worth remembering that all you are doing is replacing the oestrogen your body would produce naturally at that age.
It’s important to discuss your medical history fully and frankly with a doctor before thinking about starting HRT. There are some medical conditions that could mean HRT is too risky for you. We aren’t going to list all the medical conditions here, but they include uncontrolled high blood pressure, active liver disease, active medical conditions where the risk of blood clotting is very high, after certain (but not all) cancers, and where you have abnormal vaginal bleeding that hasn’t been investigated.
Testosterone is an important hormone for women as well as men. Replacing it can increase your sexual desire and pleasure, and, for some women, it can improve energy levels, wellbeing, cognitive function, and joint pains. We prescribe testosterone off-licence for use on women. This is endorsed by the National Institute of Clinical Excellence Guidelines Management of the Menopause NG23 2015. We usually prescribe it as a cream called AndroFeme, which is a preparation for women made in Western Australia.
Costs for a month’s supply of HRT will vary depending on the type of medication prescribed and the dosage. To give you an idea, for most types of HRT the range is around £10 to £35 a month. We appreciate that the range is wide, but it depends on the medication prescribed and the current cost at the pharmacy – which can vary according to supply. Testosterone costs around £93 for a tube of cream that lasts 3-4 months.  A dispensing fee of £35 will be charged for a repeat prescription between appointments (the charge is included in the appointment fee if the prescription is made as part of the consultation). Your prescription will cover a supply of 3 months. Please note that the cost of any medicines is not included in the prescription fee. To order a repeat prescription call us on 0333 444 1067, we’re open Monday to Friday, 9am to 5pm, or email us any time at clinic@mymenopausecentre.com.
It can take up to three months for HRT to become effective, though many will experience an improvement in their symptoms before this time.
For most women, HRT is an effective way of managing the menopause symptoms, that can provide long-term health benefits. However, some women will prefer not to take HRT and others will not be able to take it for medical reasons – there are alternative treatments available and these will be discussed on an individual basis during your consultation.
HRT stands for hormone replacement therapy. For most women, it’s an effective way of managing menopause symptoms and it can transform how you feel. Click here to learn more about HRT.

Other services

The Mirena coil can be used to protect the lining of your womb as part of hormone replacement therapy (HRT) and can be in place for up to five years. Unfortunately, as we are an online clinic we cannot fit Mirena coils. Many GPs and nurses fit Mirena™ and you can usually get this done at your GP practice or a local sexual health clinic. Learn about Mirena coils.

Our team

You can read about what a menopause specialist is here.
All of the doctors working at My Menopause Centre have been trained in general practice or gynaecology. All have a particular interest in the menopause and are very experienced in managing the menopause. See more on our team of doctors and their qualifications here. If your NHS GP works with us here at the clinic, you will not be able to see her privately and we will be happy to offer you a consultation with one of our other doctors.

Prescriptions

If you need a repeat prescription, please get in touch with us on 0333 444 1067 or clinic@mymenopausecentre.com. We’ll send you an email with a link to confirm payment for the repeat prescription administration fee and our pharmacy partner will take it from there.
The prescription is valid for six months from the date that it is prescribed, however a prescription with schedule 4 controlled drugs (such as testosterone or gabapentin) is valid for 28 days only.
If medication is recommended by your doctor, your prescription will be handled by our pharmacy partner (a pharmacy service that delivers straight to your door):
  • For most HRT, we will email your prescription to our pharmacy partner immediately after your consultation.
  • The pharmacy will then get in touch with you by text or telephone by the next working day to confirm the details.
  • Once payment has been received, they will courier your medication directly to you, wherever you. All medication has to be signed for by an adult.
We do not charge for writing a prescription that is given at the time of the consultation. If you require further repeat prescriptions between appointments, there will be a £35 administration charge (regardless of the number of items on the prescription). Please note that the cost of any medicines is not included in the prescription fee. To order a repeat prescription call us on 0333 444 1067, we’re open Monday to Friday, 9am to 5pm, or email us any time at clinic@mymenopausecentre.com.

Pricing

Full details on the costs of a consultation from one of the doctors in our menopause clinic are here.

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Whether you want to discuss your symptoms, create a treatment plan that's right for you, understand some test results or have a check-up, the highly experienced doctors and nurses in our menopause clinic are here to help you.

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Contact My Menopause Centre

  • General enquiries: hello@mymenopausecentre.com
  • Book appointments online: Log into your account and go to 'My appointments'
  • Book appointments by phone: 0333 444 1067
  • Website: https://www.mymenopausecentre.com