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Call 0333 444 1067 – Office Hours Mon-Fri: 9am-5pm

Call 0333 444 1067 – Office Hours Mon-Fri: 9am-5pm

Rated 'Outstanding' by the CQC

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Cookies Policy

Our website uses cookies in order to provide an excellent digital experience for our users and help us understand how our site and web services are being used.


Please make sure you read this in conjunction with our Privacy Policy.

What are cookies?

Cookies are small text files stored on your computer or device by your browser. They tell us how you use our website but don’t contain personal information about you.

Our cookies help us:

  • Make our website work as you’d expect
  • Remember your settings during and between visits
  • Improve the speed/security of the site
  • Continuously improve our website for you
  • Make our marketing more relevant to you and your interests.

We do not use cookies to:

  • Collect any personally identifiable information (without your express permission)
  • Collect any sensitive information (without your express permission)
  • Pass data to advertising networks
  • Pass personally identifiable data to third parties.


We will ask you to consent to using cookies when you first visit our website.

Should you wish to remove or not use cookies from our site you can learn how to do this below, however doing so will likely mean that our site will not work.

How long they last:

How long a cookie lasts depends on whether it is a ‘persistent’ cookie or a ‘session’ cookie. The duration of each cookie is as follows: 

  •   ‘persistent’ cookies are stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date
  •   ‘session’ cookies will expire at the end of the user session when the web browser is closed.

About the cookies we use

We use first-party cookies for the following purposes:

  • User authentication – we use cookies to identify you when you visit the website and navigate the pages, and to determine whether you are logged in
  • Shopping basket – we use cookies to maintain the status of your shopping basket as you browse our website and services
  • Website analytics – we use cookies to compile visitor statistics such as how many people have visited our website, what type of technology they are using, how long they spend on the site, what page they look at and where they have come from etc
  • Site search – we use cookies to remember your search settings.

 Third-party cookies from other companies and social networking websites 

Our site, like most websites, includes functionality provided by third parties. A common example is an embedded YouTube video. Our site includes the following which use cookies:

  • Google
  • HubSpot
  • YouTube
  • Hotjar
  • Stripe
  • AWIN.

During your visit to the site you may notice some cookies that are not related to My Menopause Centre. This happens when you visit a page with content embedded from a third party (e.g. YouTube videos) or use some of the links to social networking sites (e.g. Share This). These websites may place cookies on your computer. My Menopause Centre does not control how a third party uses their cookies. You should check these third-party websites’ privacy policies for more information about their cookies if you are concerned about this.

Disabling cookies from other companies and social networking websites will likely break the functions offered by these third parties.

Removing and disabling cookies

If you do not wish to accept cookies on to your machine you can disable them by adjusting the settings on your browser. However, this will affect the functionality of the websites you visit. For more help on how to disable your cookies or delete them visit

Book a consultation

Whether you want to discuss your symptoms, create a treatment plan that's right for you, understand some test results or have a check-up, the highly experienced doctors and nurses in our menopause clinic are here to help you.

Book now

Contact My Menopause Centre

  • General enquiries:
  • Book appointments online: Log into your account and go to 'My appointments'
  • Book appointments by phone: 0333 444 1067
  • Website: